Question:
Our Exchange organization is global and I am the administrator for Europe only. Why do I need to import the entire directory?

Answer:
PROMODAG Reports needs to import the entire directory in order to be able to identify:

    * Servers and administrative groups of the organization;
    * Recipients in the organization, such as mailboxes, public folders, distribution groups (including dynamic and nested distribution groups);
    * Contacts.

For example, it would not be possible to resolve a distribution group including all members of the Exchange organization if some of these members were unknown.

Apart from directory objects, PROMODAG Reports also imports a number of AD attributes used in reports of the Reports > Directory group of reports.

Directory information may either be entirely re-imported on a regular basis, or simply updated using the File > Import Directory option. A full import is carried out immediately after the database has been created, and an automatic update takes place by default each time message tracking files are imported into the database. It is possible to replace that update by a full re-import.

See also: FAQ, Why does PROMODAG Reports updates the directory before importing message tracking files?