Exchange directory
To import the directory via a LDAP connection, you must connect to a Global Catalog Server (Tools > Options, Directory Connection tab). You must use an NT account that has at least the Exchange View Only Administrator role on the Exchange organization.
This can be done with the Exchange System Manager tool:
- Start Exchange System Manager.
- Right click on the Exchange organization name.
- Choose Delegate control .
If message tracking is not enabled at the server level on the Exchange server, Promodag Reports will not work. A decision should be made on how long these files are to be kept on the server.
Note: Enabling message tracking in the Microsoft Exchange Server requires a Microsoft Exchange Server administrator role and can be setup using Exchange System Manager tool.
To enable message tracking, right click on the Exchange 200x server and choose on Properties. You can also choose Properties from the Action menu.

On the General tab, check the Enable subject logging and display and Enable message tracking checkboxes.

By default message tracking files will be removed after 7 days. This parameter can be modified according to different needs using the Log file maintenance parameters.
See Help: Message tracking files on Exchange Server 2000 and 2003