How can I exclude messages with a certain subject from the Find Specific Message report ?

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Q10078 - TIPS: How can I exclude messages with a certain subject from the Find Specific Message report ?

Note: information contained in this article applies to Promodag Reports version 8.

Question:

I need to exclude emails with the subject "SUSPECT: *****" but my Find Specific Messages report keeps including it. I am setting the following filter:

Attribute:      Subject
Operator:      <>
Value:          SUSPECT:

Answer:

<> means 'different of'.

You should use this filter instead: Subject, Not Like, *SUSPECT* (i.e. Subject field does not contain 'SUSPECT' anywhere in the chain of characters).

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