Licensing

Licensing schema

PROMODAG Reports is licensed for one Exchange organization, on a per-analyzed server basis. A license is established for at least one Exchange server and one console (workstation were the product is installed).

For example, if two administrators in your organization intend to use PROMODAG Reports on their workstations to analyze 10 Exchange servers, you will need a 10 servers and 2 consoles license.

Licensing the product 

Once you have received your license and registration code, use the Registration screen to register.

What are the Exchange servers to license ?

In a multiple Exchange servers organization only servers you intend to report need to be licensed. If you do not license a particular server, you will not be able to produce related reports.

• Servers generating message tracking files that will be imported by Promodag Reports.
• Server where IIS generates OWA logs that will be imported by Promodag Reports.
• Servers hosting mailboxes, for mailboxes and information stores content reporting.

Exchange 2007 server roles

Exchange 2007 introduces five roles to the Exchange organization: Edge Transport, Hub Transport, Client Access, Mailbox. The number of servers to be licensed depends on their respective role in the Exchange 2007 organization.

• Edge transport servers will generate message tracking files used for mailbox traffic reports production.
• Hub transport servers will generate message tracking files used for connector flow reports production.
• Mailbox server will be used for mailbox storage and content reports production.
• Client Access servers will be used for OWA activity reports production.
• Unified Messaging servers are not taken into account by Promodag Reports.

Clustered server

Only active nodes need to be licensed. You need, once the failover server wakes up, to unregister the failing server and register the failover server instead by using the registration window (Help > Registration).

Front-end and back-end servers

Usually, frond-end servers will forward email to servers hosting the mailbox store. In this case, the sent or received events are generated on the mailbox server whereas forward events are recorded on the front-end servers. These events are not used by Promodag reports for producing traffic reports, but flow reports instead. Therefore, for traffic reports, you need to analyze mailbox servers. For flow reports (Flow reports menu), you need to analyze front-end servers.

Edition type

PROMODAG Reports is available in three editions to meet the needs of all organizations, from a single server to a global enterprise.