Exchange Reporting Tutorials

This article explains how to obtain a breakdown by age of the Outlook items stored in user mailboxes. This feature can be especially valuable if you want to encourage your users to archive their oldest emails for migration to Office 365.

Many of us take for granted that producing an Email Activity Report on Shared Mailboxes in Office 365 is an elementary task that should be achieved without much difficulty. This article provides an overview of the different possibilities and explains how to generate a report on Shared Mailboxes in Exchange Online using Promodag Reports.

How to extract a list of non-owner permissions for all your User Mailboxes, and have an individual report sent to each of them? This article explains how to achieve it in a simple way with Promodag Reports.

This article explains how to produce a usage report showing the on-premise Exchange traffic vs Office 365, another one displaying the top 10 users in Exchange Online, and eventually a report showing the email traffic growth in Office 365. This way, you get an overview of Office 365 end-user adoption and deduct trends.

We will try to explain in this post how to capture the messages sent by devices and applications and relayed through the Exchange messaging system.

This post introduces the new Calendars feature of Promodag Reports version 11. This option allows you to create custom calendars based on users' work schedule and location, which in turn allows to produce accurate email activity reports that take account of specific local conditions - that is, time zone, public holidays and business hours.

If you must search for THIS specific message in your Exchange mailbox traffic, and you are restricted to 7 or 30 days by the default Microsoft reporting tools, then Promodag Reports can help you find it quickly and effectively. This post describes how to do it.

How can you get an email response rate and response time report to check whether Call Center or Customer Service agents actually meet the agreed time limit? This post addresses this FAQ.

How to produce reports on messages sent to non-corporate email addresses using Promodag Reports? This post addresses this FAQ by explaining how to show non-business email traffic trends across time and extracting the top senders to non-work related SMTP domains.