This post introduces the new Calendars feature of Promodag Reports version 11. This option allows you to create custom calendars based on user location, which in turn allows to produce accurate email activity reports that take account of specific local conditions - that is, time zone, public holidays and business hours.
Office 365 reports
List blog articles related to Office 365 reporting.
The multiple benefits of the Recipient Type Details attribute
Promodag Reports now imports the RecipientTypeDetails property, which allows you to select Exchange recipients by type. For example, you can select all shared mailboxes, all room mailboxes or all Mail-enabled Universal Distribution Groups - you name it - in one single click.
Search the content of Office 365 mailboxes
One of the most important new features of Promodag Reports 11 is the ability to run reports on mailbox content on Office 365.
Promodag Reports Version 11 is now available
Promodag Reports v.11 is available for download. This new major version fully supports Office 365, including reports on mailbox content, and comes with some new reports and several long-awaited features that are described in this post.
Tracking an email by subject
If you must search for THIS specific message in your Exchange mailbox traffic, and you are restricted to 7 or 30 days by the default Microsoft reporting tools, then Promodag Reports can help you find it quickly and effectively. This post describes how to do it.
Exchange Online incident #EX17698 may impact Promodag customers in Office 365 or Hybrid mode
The Exchange Online incident # EX17698 (Can't see message traces) is likely to affect some of Promodag's clients in Office 365 or Hybrid mode. This post explains how to detect and fix this issue within the 7 day-limit of the get-MessageTrace PowerShell command.
How to measure email response time
How can you get an email response rate and response time report to check whether call-center or customer service agents actually meet the agreed time limit? This post addresses this FAQ.
How to track email sent to a specific SMTP domain
How to display all emails sent to one ore more specific SMTP domains using Promodag Reports? This post addresses this FAQ.
What are the features of the Office 365 subscription pack?
The Microsoft Office 365 suite has been designed to meet the expectations of many professionals. It is very comprehensive and provides access to functional tools that promote collaboration and improve productivity. All companies can benefit from it, particularly through subscription offers that represent good value for money. Subscriptions are indeed more attractive from a fina ...
Office 365: What barriers for users?
Office 365 has attracted many businesses, small and large, since it was launched. This tool integrates the Cloud technology and makes it possible to gain in productivity, to collaborate more easily and to benefit from Microsoft office software. And thanks to the cloud, everything is accessible online, at any time. But it can also be an obstacle to its use. Then if this pack off ...
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