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A Windows Installer Coordinator message prevents the installation from completing

You may encounter this message when installing the Promodag Reports package:

Windows Installer Coordinator message

This is a known issue that is caused by the incompatibility with the Embedded MSI technology and the Windows Installer Coordinator.

To disable the related policy, follow the steps below:

  • Open the Windows Start button and search for gpedit.msc.
  • Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Application Compatibility.
  • In the right pane, choose Turn off Windows Installer RDS Compatibility.
  • Choose Edit from the drop-down menu.
  • Click the Enable radio button.
  • Click OK.

Note: Group policy changes might require access by a domain administrator.

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Our flagship reporting tool, Promodag Reports, is an innovative and constantly improving email reporting product that brings together all the key elements from Office 365, hybrid and on-premise Exchange messaging environments.

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