Support Options
Get help with Promodag Reports through our dedicated technical support or self-service resources
Technical Support
Our technical support team responds to both evaluators and customers with a valid maintenance contract.
- Through our contact form
- By email or via the Help > Technical Support Request option
- By phone: +33 1 45 73 49 96 or free of charge from the US at: +1 (844) 311-6003
Response time: We usually answer within 2 hours. However, please allow us 24 hours to account for differences in time zones.
Office hours: 10 AM to 7 PM UTC+1 (Paris), Monday to Friday.
Self-Help Resources
The fastest way to find answers is to use our comprehensive online resources.
Our detailed documentation, knowledge base, and FAQs cover installation, configuration, reporting features, and common troubleshooting steps.
Explore our resources below to quickly find solutions to common questions and maximize your Promodag experience.
Support Resources
Everything you need to get the most out of Promodag Reports
Reports Catalog
Browse our complete collection of reports with sample outputs
Comprehensive Exchange reporting made simple for Office 365, On-Premise, and Hybrid environments
Start your free 45-day trial of Promodag Reports