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How to Submit a Request for Technical Support

Our technical support team responds to both evaluators and customers with a valid maintenance contract.

These requests can be submitted either:

  • Through our contact form.
  • By email or via the Help > Technical Support Request option in the application.
  • By phone: +33 1 45 73 49 96 or free of charge from the United States at: +1 (888) 696-5404.

Response time:
We usually answer within 2 hours. However, please allow us 24 hours to account for differences in time zones.

Online Resources

The fastest way to help is to use our online resources below.

Free Fully Functional Evaluation Version

Download a Free Fully Functional Evaluation Version