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Create a report showing how many emails were sent/received from/to the Exchange organization


I would like to know the specific reports I would need to run to obtain the following information:

  • The quantity of email sent/received internally.
  • The quantity of email sent/received externally.


The Global Traffic Comparison by Correspondent report template would meet your requirements. You will find it on the Templates > Global Traffic menu.

You would use the following settings:

  • Period tab: Select your reporting period;
  • Selection tab: Select one or more Exchange servers;
  • Group tab: No grouping (or Server if you have selected several servers);
  • Correspondents tab: Select internal and external traffic: Correspondent type=Internal OR Correspondent type =Internet;
Select internal and external correspondents
  • Recipient type tab: All recipient types;
  • Options tab: Count messages sent to n recipients, n times;
  • Content tab: Select Correspondents' address type under Detail level;
  • Presentation tab: Display: Graph & Table, Size in MB;
  • Output tab: Your own choice (Screen, Printer, Disk file, Email recipientSharePoint, Database table).

The report will display 4 pie charts showing the distribution of internal versus external messages.

Internal vs. external correspondents

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