Skip to main content

Create a report showing how many emails were sent/received from/to the Exchange organization


I would like to know the specific reports I would need to run to obtain the following information:

  • The quantity of email sent/received internally.
  • The quantity of email sent/received externally.


The Server Traffic Comparison by Correspondent report template would meet your requirements. You will find it on the Templates > Server Traffic menu.

You would use the following settings:

  • Period tab: Select your reporting period;
  • Selection tab: Select one or more Exchange servers;
  • Group tab: No grouping (or Server if you have selected several servers);
  • Correspondents tab: Select internal and external traffic: Correspondent type=Internal OR Correspondent type =Internet;

Select internal and external correspondents

  • Recipient type tab: All recipient types;
  • Options tab: Count messages sent to n recipients, n times;
  • Content tab: Select Correspondents' address type under Detail level;
  • Presentation tab: Display: Graph & Table, Size in MB;
  • Output tab: Your own choice (Screen, Printer, Disk file, Email recipient, Sharepoint, Database table).

The report will display 4 pie charts showing the distribution of internal versus external messages.

Traffic breakdown between internal and external correspondents

About the author


Our flagship reporting tool, Promodag Reports, is an innovative and constantly improving email reporting product that brings together all the key elements from Office 365, hybrid and on-premise Exchange messaging environments.

Try Promodag Reports Free for 45 Days

Cookie Notice

Find out more about how this website uses cookies to enhance your browsing experience.