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Comprehensive Guide for On-Premises and Office 365 Environments

Promodag Reports Licensing

Overview

A Promodag Reports license is designed to cover a single Exchange organization and a specific edition of the software (Standard, Professional, or Enterprise). The licensing model varies depending on whether your environment is on-premises, cloud-based (Office 365), or hybrid.

Key Coverage Areas

A license includes:

  • One Exchange organization or Office 365 tenant.
  • One product edition.
  • At least one Exchange server (for on-premises environments).
  • A specified number of Office 365 user mailboxes (for cloud or hybrid environments).
  • One or more consoles (computers where Promodag Reports is installed).

For example, if two administrators want to use Promodag Reports from two different workstations to analyze 10 Exchange servers, you need a license for 10 servers and 2 consoles.

Licensing in Cloud-Based (Office 365) Environments

  • Licensing is determined by the number of user mailboxes in your Office 365 tenant.
  • If your license covers all user mailboxes, you can report on all mailbox types (User, Shared, Room, Equipment).
  • If your license covers only a subset of mailboxes, you must specifically select which user and other mailbox types to report on.

Licensing in On-Premises Environments

For Exchange 2016/2019,  you must license all servers with active databases in a Database Availability Group (DAG).

Important Note:

Non-Exchange servers are not considered.

Summary Table

Environment License Based On Additional Info
Office 365 (Cloud) Number of User mailboxes Can cover all or a subset of mailboxes
On-Premises Exchange  Number of Exchange servers License all members of a DAG with active databases
Hybrid Both servers and User mailboxes License both as appropriate for your setup

For further details on requirements, visit our Requirements or Online Help pages.

Frequently Asked Questions

A Promodag Reports license is designed to cover a single Exchange organization or Office 365 tenant and a specific product edition (Standard, Professional, or Enterprise). The license includes at least one Exchange server for on-premises environments, a specified number of Office 365 user mailboxes for cloud or hybrid environments, and one or more consoles (computers where Promodag Reports is installed).

For Office 365 (cloud-based) environments, licensing is determined by the number of user mailboxes in your Office 365 tenant. If your license covers all user mailboxes, you can report on all mailbox types including User, Shared, Room, and Equipment mailboxes. If your license covers only a subset of mailboxes, you must specifically select which user and other mailbox types to report on.

For on-premises Exchange 2016/2019 environments, licensing is based on the number of Exchange servers. You must license all servers with active databases in a Database Availability Group (DAG). Non-Exchange servers are not considered in the licensing count.

For hybrid environments (both on-premises Exchange and Office 365), licensing is based on both the number of Exchange servers and the number of Office 365 user mailboxes. You need to license both components as appropriate for your specific setup, covering all on-premises servers with active databases and the specified number of Office 365 mailboxes you want to report on.

You need to license the number of consoles (computers) where Promodag Reports is installed, not the number of administrators. For example, if two administrators want to use Promodag Reports from two different workstations to analyze 10 Exchange servers, you need a license for 10 servers and 2 consoles. Multiple administrators can share the same console without additional licensing.

Yes, if your Office 365 license covers all user mailboxes in your tenant, you can report on all mailbox types including User, Shared, Room, and Equipment mailboxes. If your license covers only a subset of user mailboxes, you must specifically select which user mailboxes and other mailbox types you want to include in your reports.

For Exchange 2016/2019 environments with Database Availability Groups, you must license all servers that have active databases in the DAG. Passive nodes with active database copies must be licensed, while servers without active databases and non-Exchange servers are not counted in the licensing.

A Promodag Reports license covers one Exchange organization or Office 365 tenant, one product edition (Standard, Professional, or Enterprise), at least one Exchange server for on-premises environments, a specified number of Office 365 user mailboxes for cloud or hybrid environments, and one or more consoles where the software is installed.

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