The Exchange Online incident # EX17698 (Can't see message traces) is likely to affect some of Promodag's clients in Office 365 or Hybrid mode. This post explains how to detect and fix this issue within the 7 day-limit of the get-MessageTrace PowerShell command.
Office 365 reports
How to measure email response times
How can you get an email response rate and response time report to check whether Call Center or Customer Service agents actually meet the agreed time limit? This post addresses this FAQ.
How to track non-corporate email traffic
How to produce reports on messages sent to non-corporate email addresses using Promodag Reports? This post addresses this FAQ by explaining how to show non-business email traffic trends across time and extracting the top senders to non-work related SMTP domains.
What are the features of the Office 365 subscription pack?
The Microsoft Office 365 suite has been designed to meet the expectations of many professionals. It is very comprehensive and provides access to functional tools that promote collaboration and improve productivity. All companies can benefit from it, particularly through subscription offers that represent good value for money. Subscriptions are indeed more attractive from a fina ...
Office 365: What barriers for users?
Office 365 has attracted many businesses, small and large, since it was launched. This tool integrates the Cloud technology and makes it possible to gain in productivity, to collaborate more easily and to benefit from Microsoft office software. And thanks to the cloud, everything is accessible online, at any time. But it can also be an obstacle to its use. Then if this pack off ...
How to easily extract a list of User Mailboxes with their attributes
How to produce a list of mailboxes with their attributes? This post addresses this FAQ.
What is Office 365?
This post is a presentation of Office 365, the Cloud-based collaborative solution of Microsoft that includes, among many other features, Exchange Online.
Critical issue for customers in Office 365 or Hybrid mode
Due to a recent change in Exchange Online, we highly recommend that you upgrade your current installation to Promodag Reports v.10.4.0070.
Analyzing your Meeting Room usage
This post describes how to generate detailed Exchange Meeting Room utilization reports including the occupancy rate with Promodag Reports for Exchange Server and Office 365.
Is your Exchange system GDPR compliant?
This post explains how to use Promodag Reports as part of controls related to the right of prior consent, the right to data portability, the right to be forgotten, the protection of personal data against data leaks in accordance with the GDPR.
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