Promodag Blog

If you must search for THIS specific message in your Exchange mailbox traffic, and you are restricted to 7 or 30 days by the default Microsoft reporting tools, then Promodag Reports can help you find it quickly and effectively. This post describes how to do it.

The Exchange Online incident # EX17698 (Can't see message traces) is likely to affect some of Promodag's clients in Office 365 or Hybrid mode. This post explains how to detect and fix this issue within the 7 day-limit of the get-MessageTrace PowerShell command.

This post addresses the FAQ on tracking email response time to obtain reports on message response rates and delays, ensuring compliance with agreed-upon time limits for Call Center and Customer Service agents.

How to produce reports on messages sent to non-corporate email addresses using Promodag Reports? This post addresses this FAQ by explaining how to show non-business email traffic trends across time and extracting the top senders to non-work related SMTP domains.

How to produce a list of mailboxes with their attributes? This post addresses this FAQ.

Due to a recent change in Exchange Online, we highly recommend that you upgrade your current installation to Promodag Reports v.10.4.0070.

This post describes how to produce an Exchange Server disk space utilization report showing both the available white space in Exchange databases, and the size of Exchange transaction logs.

The Calendar Item Search report lets you generate detailed Room Mailbox utilization statistics for all versions of Microsoft Exchange including Exchange Online (Office 365). It can also calculate the occupancy rate of Conference Rooms based on the duration of meetings within business hours.

This post explains how to use Promodag Reports as part of controls related to the right of prior consent, the right to data portability, the right to be forgotten, the protection of personal data against data leaks in accordance with the GDPR.

The methods used to create and import Office 365 message tracking files have been improved in Promodag Reports version 10.4. Report functionalities have also been enhanced. Finally, some minor bugs have been corrected.

The creation and import processes for Office 365 message tracking files have been revised.

• The application now generates hourly tracking logs.
• The import process has also been optimized.
• Office 365 message tracking files can be zipped after they have been imported.