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Promodag Blog

Welcome to the blog of Promodag. This is where we talk about what's new in Promodag Reports and what's possible with our reporting tools for Exchange on-premises and Office 365.

The multiple benefits of the Recipient Type Details attribute

Promodag Reports now imports the RecipientTypeDetails property, which allows you to select Exchange recipients by type. For example, you can select all shared mailboxes, all room mailboxes or all Mail-enabled Universal Distribution Groups - you name it - in one single click.

Run Office 365 mailbox content search and respond to eDiscovery requests

Promodag Reports v.11 now also provides comprehensive mailbox content reports for Office 365. List attachments, mailbox folders, inbox rules for Exchange Online users and calculate the occupancy rate for Room Mailboxes or the message response times for User Mailboxes in Office 365. Respond quickly and efficiently to eDiscovery and legal investigation requests.

Promodag Reports Version 11 is now available

Promodag Reports v.11 is available for download. This new major version fully supports Exchange Online, including Office 365 mailbox content search, and comes with some new reports on email user activity as well as several long-awaited features that are described in this post.

How to track specific messages in your email traffic

If you must search for THIS specific message in your Exchange mailbox traffic, and you are restricted to 7 or 30 days by the default Microsoft reporting tools, then Promodag Reports can help you find it quickly and effectively. This post describes how to do it.

Exchange Online incident #EX17698 may impact Promodag customers using Office 365

The Exchange Online incident # EX17698 (Can't see message traces) is likely to affect some of Promodag's clients in Office 365 or Hybrid mode. This post explains how to detect and fix this issue within the 7 day-limit of the get-MessageTrace PowerShell command.

Generate an email response report

How can you get an email response rate and response time report to check whether Call Center or Customer Service agents actually meet the agreed time limit? This post addresses this FAQ.

What is Microsoft Excel

Outlook the Microsoft Professional Email

Office 365 Online Services and Tools for Professionals

How to track non corporate email traffic

How to produce reports on messages sent to non-corporate email addresses using Promodag Reports? This post addresses this FAQ by explaining how to show non-business email traffic trends across time and extracting the top senders to non-work related SMTP domains.

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