Office 365 reports

The Exchange Online incident # EX17698 (Can't see message traces) is likely to affect some of Promodag's clients in Office 365 or Hybrid mode. This post explains how to detect and fix this issue within the 7 day-limit of the get-MessageTrace PowerShell command.

How can you get an email response rate and response time report to check whether Call Center or Customer Service agents actually meet the agreed time limit? This post addresses this FAQ.

How to produce reports on messages sent to non-corporate email addresses using Promodag Reports? This post addresses this FAQ by explaining how to show non-business email traffic trends across time and extracting the top senders to non-work related SMTP domains.

Using Office 365 in companies may cause problems which are often associated with the Cloud: overwork and data security breaches.

How to produce a list of mailboxes with their attributes? This post addresses this FAQ.

This post is a presentation of Office 365, the Cloud-based collaborative solution of Microsoft that includes, among many other features, Exchange Online.

Due to a recent change in Exchange Online, we highly recommend that you upgrade your current installation to Promodag Reports v.10.4.0070.

This post describes how to generate detailed Exchange Meeting Room utilization reports including the occupancy rate with Promodag Reports for Exchange Server and Office 365.

This post explains how to use Promodag Reports as part of controls related to the right of prior consent, the right to data portability, the right to be forgotten, the protection of personal data against data leaks in accordance with the GDPR.